Privacy Policy

Information We Collect

To provide our services and enhance your experience, we may collect and process various types of data, depending on your interaction with the App and the permissions you grant. This information helps us to operate, improve, and secure our services.

1. Personal Information

This category includes data that can directly identify you or be linked to you. We collect this information when you register for an account, set up your profile, or interact with specific features of the App.

• Name: To identify you within the system.
• Phone Number: For contact, authentication, and communication purposes.
• Email Address: For account management, notifications, and support.
• Employee ID or Role: To define your access levels and functionalities within your organization’s use of the App.
• Company or Organization Name: To link your usage to your employer or affiliated business entity.
• Outlet or Store Information: Details related to the specific business locations you manage or interact with (e.g., store name, address, unique ID).

2. Device and Technical Data

We automatically collect certain technical information about your device and how you access the App. This data helps us ensure compatibility, optimize performance, and diagnose issues.

• Device Type and Model: Identifies the hardware you are using.
• Operating System and Version: Details about your device’s software environment.
• App Version and Language: Information about the specific version of our App you are using and your preferred language settings.
• Mobile Network Information: Data about your cellular network connection (e.g., carrier, connection type).
• IP Address: Your device’s unique numerical identifier on a network, used for general location and security.
• Unique Device Identifiers: Such as IMEI (International Mobile Equipment Identity) or Android ID, used for device recognition and preventing fraud.

3. Location Data

Location data is crucial for many of the App’s core functionalities, particularly for sales tracking, field operations, and logistics.

• Foreground Location: Collected when the App is actively in use and visible on your screen. This is used for features like:
  • Check-ins/Check-outs: Recording your presence at specific locations.
  • Outlet Visits: Documenting visits to designated stores or business points.
  • Geo-fencing: Triggering actions or alerts based on your proximity to defined geographical boundaries.
  • Real-time Sales Tracking: Monitoring sales activities in the field.
• Background Location: Collected with your explicit consent when the App is not actively in use or is running in the background. This allows for continuous and accurate tracking necessary for:
  • Ensuring comprehensive data for field operations (e.g., route optimization, attendance monitoring).
  • Maintaining consistent geo-fencing functionality even when the App is minimized.
  • Providing accurate insights into activity patterns throughout the day. You will be prompted to grant this permission, and you can revoke it at any time through your device settings.

4. Media Access

Certain features require access to your device’s camera and photo gallery.

• Camera: Necessary for capturing and uploading images directly through the App. This includes:
  • Taking photos of outlet displays or merchandising.
  • Capturing product images.
  • Photographing bills, receipts, or proof of delivery documents.
• Gallery: Used to select and upload existing images or documents from your device’s storage.

5. Contact Access

• The App may request access to your device contacts. This access is solely to facilitate team communication or to associate visits or leads with specific stakeholders by allowing you to select contacts directly from your device. Crucially, we do not store, upload, or share your entire contact list with our servers or any third parties. This access is purely for convenience within the App’s interface.

6. SMS Access

• With your permission, the App may read or send SMS messages. This functionality is limited to specific operational needs:
  • OTP Verification: For secure login or transaction authentication.
  • Alert Messaging: Sending critical alerts or updates related to your App usage or tasks.
  • Transactional Communication: Facilitating specific communications directly related to the App’s core functionality (e.g., confirming a successful order).

7. Usage and Log Data

We automatically collect data about your interactions with the App to understand how it’s used and to improve its functionality.

• App Feature Usage: Details on which modules you visit, the buttons you click, and the features you engage with.
• Crash Reports and Diagnostics: Information about any errors or crashes that occur, helping us identify and fix software bugs.
• Session Duration and Timestamps: Records of when you start and end sessions and how long you use the App.
• Log Files: Automatic records of system events, which are vital for troubleshooting and security.

8. Cookies and Tracking Technologies

• We may use cookies, pixel tags, and similar identifiers locally stored on your device. These technologies help us to:
  • Enhance user experience by remembering your preferences (e.g., language settings).
  • Save login information to prevent frequent re-entry.
  • Improve App performance and stability.
  • Analyze how the App is used for optimization purposes. These are primarily for internal App functionality and do not typically track your activity across other apps or websites.